What is telemedicine?

Telemedicine refers to the practice of caring for patients remotely when the provider and patient are not physically present with each other. Modern technology has enabled veterinarians to consult clients and their animals by using compliant video-conferencing tools or other relevant means of communication.

In general, telemedicine refers to the use of information technologies and electronic communications to provide remote clinical services to patients. The digital transmission of medical imaging, remote medical diagnosis and evaluations, and video consultations with specialists are all examples of telemedicine.

What types of telemedicine are there?

There are three main types of telemedicine, which include store-and-forward, remote monitoring and real-time interactive services. Each of these has a beneficial role to play in overall health care and, when utilized properly, can offer tangible benefits for both veterinarians,  owners and their animals.

How will Rogue Equine & Companion Animal provide telemedicine?

At Rogue Equine & Companion Animal, we are committed to staying in the forefront of technology and medicine.  We aim to provide the best possible experience for our customers, their horses and their small animal companions.

To this end, we will be offering telemedicine services by no less than five methods.

1) Telephone consult

2) Telephone consult with digital still photo

3) FaceTime audio/video

4) Messenger audio/video

5) Whats App audio/video

How is a telemedicine appointment arranged?

A telemedicine session will be limited to 15 minutes and will include a summary report as part of a regularly generated medical record.

The process to initiate a telemedicine consult consists of the following:

A telemedicine appointment is scheduled by:

a) Calling 541.826.9001 during business hours, or

b) Visiting our online appointment system, select telemedicine and choose your preferred date and time, or

c) Use our Contact-Us form and submit a request for a telemedicine appointment, or

c) Send an email to telemedicine@rogueequine.com requesting an appointment.

The cost for a telemedicine consult is $45.00 for 15 minutes, $25.00 for each additional 15 minute segments.  The initial $45.00 is prepaid by credit card using our online payment system or by calling 541.826.9001 during regular business hours.

If it is determined immediately that your horse or small animal should be seen in person, the $45.00 will be applied to an office or farm visit in the form of a credit to be used and applied within one year.  For our small animal patients, if you are immediately referred to the Emergency or Specialty Center, the paid fee will remain as a credit for future use within one year.

At the end of our telemedicine consult, a summary report will be sent to the owner by email withing 24 hrs.  If referred to the Emergency or Specialty Center, a copy of the report will be sent, or a veterinarian of your choice.